Pauline joined the team in 2006 as the second receptionist, working part time on Thursday, Friday and Saturday (Tuesday and Wednesday occasionally to cover holidays). Pauline is a real asset to the team and puts heart and soul into her job, she is phenomenally professional at all times and is very highly regarded by her team and the salon clientele. She is now at ease in her role and little phases her. She attempts to communicate clearly with both clients and staff in all situations and effectively manages expectation.
In the company or absence of salon management Pauline helps to run the business and does it with honesty, integrity and care that surpasses all presumption. She is a speedy and accurate administrator which is extremely valuable when it comes to record keeping.