Dawn joined the team in 2004 and is Steve’s wife. Dawn works Tuesday to Thursday on reception (more hours as needed for busy times and holiday cover). She strives to ensure a professional and warm welcome to all clients at all times.
Dawn also plans advertising strategies, monitors trends and helps to run the business looking at staff motivation, organising job sheets and administration. She works closely with the other support staff to ensure the salon runs as smoothly as possible with the service levels for clients as high as can be and the stylists being well supported. She is always looking for ways of moving the business forwards and improving standards.